Shipping Policy
Last Updated: May 2026
At Milagros Madrid, our goal is to offer a fast, secure, and reliable shipping experience for customers worldwide. This Shipping and Delivery Policy explains how orders are processed, shipped, and delivered.
If you have any shipping-related questions, you can contact us at:
1. Order Processing Time
All orders are carefully processed and prepared before being shipped.
Processing Time
Orders are usually processed within:
1–3 business days
During periods of high demand, holidays, promotions, or unexpected operational delays, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with:
- Shipping confirmation
- Tracking information
- Carrier details (if available)
Please make sure to enter your email address correctly when making a purchase.
2. Estimated Delivery Time
The average estimated delivery time is:
Estimated Shipping Time
3–7 business days
Delivery times may vary depending on:
- Destination country
- Customs processes
- Local courier services
- Seasonal shipping volume
- Weather conditions or transport disruptions
Please note that shipping times are estimates and not guaranteed delivery dates.
In exceptional cases, international shipments may experience delays beyond our control.
3. International Shipping and Product Origin
To offer competitive prices and efficient global logistics, orders may be shipped directly from our international suppliers and logistics centers.
Many products are dispatched from warehouses located abroad, including facilities in Asia.
Due to international shipping:
- Customs inspections may occur
- Import taxes or duties may apply depending on the country
- Delivery times may occasionally be affected by customs procedures
Customers are responsible for any customs fees, VAT, import taxes, or local charges required by their country's regulations.
4. Shipping Costs
Shipping costs are calculated during the checkout process based on:
- Delivery destination
- Product weight and size
- Selected shipping method
- Current shipping rates
The final shipping price will be displayed before completing payment.
Occasionally, Milagros Madrid may offer:
- Free shipping promotions
- Shipping discount campaigns
- Temporary delivery offers
These promotions may be subject to specific conditions.
5. Tracking Information
Once your order has shipped, you will receive tracking information via email.
Please note that:
- Tracking updates may take several days to become active
- International tracking may show few updates while the package is in transit between countries
Customers are responsible for monitoring tracking information after shipment.
6. Shipping Responsibility and Delivery Issues
Milagros Madrid is not responsible for:
- Packages marked as delivered by the carrier
- Delays caused by customs or logistics providers
- Incorrect shipping information provided by the customer
- Lost or stolen packages after confirmed delivery
Address Accuracy
Customers must ensure that all shipping information is correct before placing an order.
If you find an error in your address, contact us within the first 24 hours of placing the order at:
After this period, changes may no longer be possible as the order might already be in process.
7. Failed Deliveries and Returned Packages
If a package is returned due to:
- Incorrect address information
- Refusal of delivery
- Failure to pay customs fees
- Multiple failed delivery attempts
the customer may be responsible for:
- Additional shipping costs
- Return costs
- Reshipment fees
Refunds for rejected or undeliverable packages may be reduced to cover incurred shipping costs.
8. Customs, Duties, and Taxes
International orders may be subject to:
- Import duties
- VAT
- Customs clearance fees
- Local taxes
These charges are determined by the customs authorities of the respective country and are the sole responsibility of the customer.
Milagros Madrid has no control over these charges and cannot predict the exact amount.
9. Delayed or Lost Orders
If your order appears delayed or lost:
- Carefully review the tracking information.
- Contact the shipping carrier for more information.
- If you still need assistance, contact us at:
We will do our best to help you resolve the issue.
10. Contact Information
For any inquiries related to shipping and deliveries, contact us:
Milagros Madrid
Email: info@milagrosmadrid.com